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Setting up and using SanDisk Security (Windows)
Setting up and using SanDisk Security (Windows)
SanDisk Security allows password protection and hardware encryption to be set to protect the drive from unauthorized use or access.

 Important: The SanDisk Security software uses the set password to electronically lock and unlock the drive. If you forget your password you will lose access to your data, THE DRIVE WILL NEED TO BE ERASED BEFORE IT CAN BE USED AGAIN.

Open the SanDisk Security application by clicking either:
  • Locating the SanDisk Security application in your Start Menu and then under All Programs 
  • The SanDisk Security icon on the desktop, if one was created when the application was installed
When setting up SanDisk Security for the first time, the window will prompt you to setup a password.

About the SanDisk Security Software

The SanDisk Security™ software implements password protection and the 256-bit hardware data encryption capabilities of the supported SanDisk hard drive. Use the SanDisk Security software to:

  • Create a password to keep others from accessing the files on the drive
  • Change the password
  • Remove password protection
  • Unlock the drive on any computer—whether the SanDisk Security software is installed there or not

Operating System Compatibility

The SanDisk Security software is compatible with the following Windows operating systems:

  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Vista

Compatibility can vary, depending on hardware configuration and operating system. For the best performance and reliability, always install the latest updates. Go to the Control Panel and select Windows Update.

The SanDisk Security software does not support other manufacturers' drives or SanDisk drives that were not originally configured for the SanDisk Security software

Creating a Password


Important: The SanDisk Security software uses the password to electronically lock and unlock the drive. If you forget the password, you will not be able to access the data that is on the drive or write new data to it. You will have to erase the drive before you can use it again.

  1. If there is more than one supported drive connected to the computer, select the drive to create a password.
  2. Read the warning about the possibility of data loss if you forget the password
  3. Type the desired password in the Password box, using up to 25 characters. Note: It's important to know, while it is possible to enter more than 25 characters in the Password and Verify Password fields, SanDisk Security will only utilize the first 25 characters and omit any extra characters. 
  4. Retype the password in the Verify Password box
  5. Type a hint to help remember the password in the Password Hint box
  6. Select the Enable auto unlock for this computer... check box if you want the SanDisk Security software to remember the password for the selected drive on this computer.
  7. Read the explanation that SanDisk cannot retrieve the password if you lose or forget it
  8. Click Set Password

Important: After creating a password, the drive remains unlocked for as long as the user continues the current work session. Then the SanDisk Security software:
  • Locks the drive when you shut down the computer, disconnect the drive, or—depending on its configuration—the computer goes into the sleep mode
  • Requires the user to type the password to unlock the drive when the computer is restarted or reconnect the drive, UNLESS the user selected the Enable auto unlock for this computer... check box when you created the password

Unlocking the Drive

After creating a password to protect the data stored on the drive, unless the user selected the Enable auto unlock for this computer... check box, the user will have to type the password to unlock the drive whenever:

  • The computer is shut down or restarted
  • The drive was disconnected and reconnected
  • Depending on its configuration, the computer exits the sleep mode
The user will have to do this even if the SanDisk Security sofware was not installed on the computer.


Unlocking the drive with the SanDisk Security software

Unless the user selected the Enable auto unlock for this computer... check box whencreating the password, the SanDisk Security software displays the Unlock Drive screen when:

  • The computer restarts or or exits the sleep mode
  • The user reconnect the drive if it is the only supported drive
  • The user selects a locked drive
  • If there are more than one supported drive connected to the computer, select the one that you want to unlock to display the Unlock Drive dialog
  1. Type the password in the Password box
  2. Click Unlock Drive

Unlocking the drive without the SanDisk Security software

Whenever a password-protected drive is connected to a computer that does not have the SanDisk Security software installed, it's possible to use the SanDisk Drive Unlock utility to unlock the drive there. The SanDisk Drive Unlock utility is on a virtual CD (VCD) drive that appears on the desktop display.

  1. Double-click the SanDisk Unlocker VCD icon and double-click the SanDisk Drive Unlock application on the screen that appears to display the SanDisk Drive Unlock utility screen.
  2. Type the password in the Password box
  3. Select the Enable auto unlock for this computer... check box if you want the SanDisk Drive Unlock utility to remember the password on this computer
  4. Click Unlock

Changing the Password


Important: The SanDisk Security software uses the password to electronically lock and unlock the drive. If you forget the password, you will not be able to access the data on the drive or write new data to it. You will have to erase the drive before you can use it again.

  1. If ther are more than one supported drive connected to the computer, select the one with the password that you want to change
  2. Select the Change password option
  3. Type the current password in the Current Password box and then type the new password in the New Password box, using up to 25 characters
  4. Retype the new password in the Verify Password box and then type a hint to help remember the new password in the Password Hint box
  5. Select or clear the Enable auto unlock for this computer... check box to signify whether you want the SanDisk Security software to remember the new password for the selected drive on this computer
  6. Click Update Security Settings

Important: After changing the password, the drive remains unlocked for as long as you continue the current work session. Then the SanDisk Security software:
  • Locks the drive when you shut down the computer, disconnect the drive, or—depending on its configuration – the computer goes into the sleep mode
  • Requires the user to type the password to unlock the drive when you restart the computer or reconnect the drive, UNLESS you selected the Enable auto unlock for this computer... check box when you changed the password

Removing Password Protection


  1. If ther are more than one supported drive connected to the computer, select the one with the password that you want to change
  2. Select the Remove password option
  3. Type the password in the Password box
  4. Click Update Security Settings



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