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North America

Retail Customer Support

COUNTRY | REGION   PHONE HOURS
United States (English) Ask a Question 1-866-726-3475 (English) Pacific Time
M-F | 8am - 7pm
Extreme Memory (English) Ask a Question 1-866-270-5532 (English) Pacific Time
M-F | 8am - 7pm
United States (Spanish) Ask a Question 1-877-267-8975 (Spanish) Pacific Time
M-F | 6am - 3pm
 

Commercial & Data Customer Support

PRODUCT   PHONE HOURS
Hardware Ask a Question 1-866-744-2165 (English) Pacific Time
M-F | 8am - 7pm
Closed these Days:

May 27th
Memorial Day

July 4th
Independence Day

Sept 2nd
Labor Day

Nov. 28th
Thanksgiving Day

Dec. 25th
Christmas Day
 		 NOTE: Support for following MP3 players and other devices is available via EMAIL ONLY.

MP3 Players: Digital Audio Player, Sansa (C100, C200, e100, e200, m200 series), Sansa Shaker, Sansa Express, Sansa Connect, Sansa Clip, Sansa Clip+, Sansa Clip Zip players

Other AV Devices: SanDisk V-Mate, SanDisk Photo Album, Digital Photo Viewer.

Please click here to submit your question. Our normal email processing time is 1-2 business days.



 

Asia Pacific

Customer Support

COUNTRY | REGION   PHONE HOURS
Australia Ask a Question 1-800-262-504 New South Wales
M-F | 9am - 7:30pm
China Ask a Question 400-827-0929
400-862-7663		 Local Time
M-F | 9am - 6pm
Hong Kong Ask a Question 800-963-959 (English)
800-967-481 (Cantonese)		 Local Time
M-F | 9am - 6pm
India Ask a Question 1-800-120-5899
1-800-419-5592
(English, Hindi)		 Local Time
M-Sa | 9am - 6pm
Japan Ask a Question 0120-893-009 Local Time
M-F | 10am - 6pm
New Zealand Ask a Question    
Singapore Ask a Question 800-130-1859 Local Time
M-F | 9am - 6pm
South Korea Ask a Question 00-308-13-1920 Local Time
M-F | 10am - 7pm
Taiwan Ask a Question 00-8-01-147031 Local Time
M-F | 9am - 6pm
Thailand Ask a Question 1800-011-138
001800-656-450 		 Local Time
M-F | 8am - 5pm



 

Europe, Middle East & Africa

Retail Customer Support

COUNTRY | REGION   PHONE HOURS
Dubai, United Arab Emirates (English) Ask a Question 800-017-8775 (English) Local Time
M-F | 11am - 7pm
Dubai, United Arab Emirates (Arabic) Ask a Question 800-017-8775 (Arabic) Local Time
Su-Th | 11:30am - 7:30pm
France Ask a Question 0800-907-929
0805080557 (Mobile)		 Local Time
M-F | 9am - 6pm
Germany Ask a Question 0800-183-0258
08007237970 (Mobile)		 Local Time
M-F | 9am - 6pm
Greece Ask a Question (30) 2111980054 Local Time
M-F | 9am - 6pm
Israel Ask a Question (972) (0)3 7219616
(972) (0)3 7219617		 Local Time
M-F | 9am - 6pm
(local charges may apply)
Italy Ask a Question (39) 0245508473
800875251 (Mobile)		 Local Time
M-F | 9am - 6pm
Netherlands Ask a Question (31) (0)20 808 18 48 Local Time
M-F | 9am - 6pm
Portugal Ask a Question 0800-863-356 Local Time
M-F | 1pm - 10pm
Romania Ask a Question (40) 318107943 Local Time
M-F | 9am - 6pm
Russia Ask a Question (7) 812-243-1692
8-800-100-63-39
88001006339 (Mobile)		 Local Time
M-F | 9am - 6pm
Saudi Arabia (Arabic) Ask a Question 800-814-0100 (Arabic)
Local Time
Su-Th | 10:30am - 6:30pm
Saudi Arabia (English) Ask a Question 800-814-0100 (English)
Local Time
M-F | 10am - 7pm
South Africa
(English)		 Ask a Question 27105004709 (local)
0800991393 (Mobile)		 Local Time
M-F | 9am – 7pm
South Africa
(English)		 Ask a Question 0800991393 (Toll Free) Local Time
M-F | 9am – 7pm
Spain Ask a Question (34) 911-436-460
900838646 (Mobile)		 Local Time
M-F | 9am - 6pm
Sweden Ask a Question 46840309673 Local Time
M-F | 9am - 6pm
Switzerland Ask a Question 41435000428 Local Time
M-F | 9am - 6pm
Turkey Ask a Question (90) 8503907060
(Turkish) 		 Local Time
M-F | 9:30am - 5:30pm
Turkey Ask a Question (90) 2129880279
(English) 		 Local Time
M-F | 9am - 6pm
U.K. Ask a Question 0808-234-9816
(44) 203-3183-965
08000885648 (Mobile)		 Local Time
M-F | 9am - 6pm



 

Latin America

Retail Customer Support

COUNTRY | REGION   PHONE HOURS
Argentina Ask a Question +54-115-031-4701 EST
M-F | 9am - 6pm
(local charges may apply)
Brazil Ask a Question 800-891-4506
+55-113-957-0452		 Local Time
M-F | 10am - 7pm
Colombia Ask a Question    
Mexico Ask a Question Mexico City:
+52-(55)4-624-0134
Monterrey, Nuevo León: +52-(81)4-624-4296
Guadalajara, Jalisco: +52-(33)5-004-2291		 Local Time
M-F | 9am - 6pm
(local charges may apply)


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